Free Shipping on Most Orders Over $150* – Learn More >
As the Canada Post union have given their strike notice, we have temporarily disabled all Canada Post shipping options, including our $7.99 Flat Rate shipping option. We do offer courier shipping through UPS, Canpar, Purolator and/or Fedex depending on your location.
We sincerely apologize for this inconvenience.
To help with the higher cost of courier shipping, we are still offering Free Shipping on orders over $100, and a *NEW* $5 off shipping discount on orders over $50.
In Store Pickup is available for all customers. Payments accepted with this service are: Visa, Master Card, American Express, E-transfer (Interac), Paypal & Cash.
All carier shipping methods includes $100 insurance covereage (additional insurance can be purchased at $3.00 per additional $100 of covereage through each carier). A tracking number will be sent to the e-mail address you provide us. Please note: i-Bead Inc will not be be held responsible for any and all, but not limited to lost, missing, stolen, damaged, etc, orders not insured above $100.
We are currently shipping by UPS, Canpar, Purolator and Fedex, and depending on your location, your order should arrive within 2 to 10 business days within Canada. (see image below). U.S. Customers please allow 10 - 14 days for delivery. Occasionally customs may hold deliveries. We apologize in advance for any inconvenience this may cause but it is beyond our control.
There may be postal delays at peak periods (such as Christmas, Strikes, Covid-19, etc) beyond our control. Once you have placed and paid for your order we will prepare your order and it will ship within 1 to 2 business days. Most orders will ship the next business day.
Choose "PICKUP" shipment (on payment) option ONLY if you are going to come to our showroom to pick up your order.
*Free shipping and flat rate shipping will be sent by Canada Post Expedited parcel, and is only available to Canadian customers.
PLEASE NOTE:
- Certain products, along with Wholesale Customers, are no longer eligible for Free or Flat Rate Shipping.
- All parcels come with $100 worth of insurance (execpt items sent via stamped envelope). Additional shipping insurance can be purchased at checkout for $2.75 per additional $100 of coverage. In the event you parcel arrives damaged, or becomes M.I.A., and you have declined the additional insurance, Canada Post will only reimburse up to $100.
Please Note: The above is intended to be used as a reference guide. These are Canada Post's estimated delivery standards from our location to various cities throughout Canada. There can be a multitude of factors which could affect these delivery times. (Ex: rural / northern communities, forest fires, bad weather, peak seasons, COVID-19, postal strike,etc.)
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Last updated: November 19, 2024
Summary of i-Bead Inc.'s Terms of Service:
Product Descriptions: i-Bead Inc. strives for accurate product information, but errors may occur. Product availability and specifications, like size, are subject to change.
Product Images: Images are for representation purposes; actual products may vary in appearance due to display settings or manufacturing differences.
Copyright & Intellectual Property: All content on the Website is owned by i-Bead Inc. or its licensors. Users are granted a limited, non-commercial license to view and print content for personal use but cannot reproduce or distribute it without permission.
Trademarks: The i-Bead name and logo are trademarks of i-Bead Inc. Unauthorized use of trademarks is prohibited.
Use of the Website: Users must comply with laws and the Terms. Account creation may be required for certain services. Users are responsible for account security and cannot engage in harmful behavior or unauthorized access.
Pricing & Availability: Prices are listed in Canadian Dollars (CAD) and are subject to change. Additional charges for taxes, shipping, and duties may apply. Out-of-stock products may be removed or delayed.
Limitation of Liability: i-Bead Inc. is not liable for any indirect damages, and the website is provided "as is" without warranties.
Privacy & Data Protection: The use of personal data is governed by the company’s Privacy Policy, which users should review.
Indemnification: Users agree to defend and hold i-Bead Inc. harmless from any legal issues arising from their use of the site or violation of the Terms.
Modifications: i-Bead Inc. can update these Terms at any time. Changes will be effective upon posting.
Governing Law: The Terms are governed by the laws of Ontario, Canada, and any disputes will be resolved in Ontario courts.
Contact Information: For questions, users can contact i-Bead Inc. at their address or via email or phone.
Summary of i-Bead Inc.'s Refund Policy:
In-Store Purchases: Items can be returned within 30 days with the original receipt for an exchange, store credit, or refund. Must be unopened and in original condition.
Online Purchases: Returns allowed within 30 days of receiving your order. Prior authorization required. Items must be unopened and in original condition.
Non-Returnable Items: Sale items, opened packages, broken strands, cut items (e.g., leather, cord), books, and special orders cannot be returned.
Restocking Fee: Returns after 30 days incur a 20% restocking fee. Clearance/discontinued items cannot be returned after 30 days.
Damaged/Defective Items: Contact customer service within 48 hours. Return shipping will be covered, and you can request a refund or replacement.
Return Instructions: Include the reason for the return, order details, and use a traceable shipping carrier. Returns must be prepaid, and customs fees are not covered.
Refund Process: Refunds will be issued after inspection, minus shipping costs, and may take 1-2 weeks to process.
For returns, the items must be in their original, unopened condition.
Summary of i-Bead Inc.'s Shipping Policy:
Shipping Methods: i-Bead uses Purolator, UPS, Canpar, and FedEx for Ground and Express shipping.
Shipping Times: Orders placed by 12:00 PM EST ship the same day; orders placed after that time ship the next business day. V.I.Bead Members get same-day shipping regardless of order volume.
Shipping Locations: Worldwide shipping is offered, but P.O. Boxes are not eligible.
Shipping Discounts:
Tracking & Insurance: All orders include tracking. Insurance is included for orders under $100; additional coverage is available for $3 per $100.
Damage or Loss: Contact customer service within 48 hours if your order is damaged or lost during transit. Claims will be processed with the courier.
Theft: i-Bead is not responsible for theft once a package is marked as delivered. Signature confirmation is available for added security.
Delays: Delivery may be delayed due to factors like weather, rural locations, or peak seasons.
Summary of i-Bead Inc.'s Sales Tax Policy:
Canadian Residents: Sales tax is applied based on the province:
First Nations: Eligible customers may receive tax relief with the Indian Status Tax Exemption Card.
U.S. & International Orders: No sales tax or VAT is charged on orders.
In short, Canadian customers are taxed based on their province, while U.S. and international customers are not charged sales tax.
Summary of i-Bead Inc.'s Native Status Card Policy:
Tax Exemption Eligibility: Status Card holders can qualify for GST/HST relief if:
Ontario Residents: Eligible for an 8% HST rebate on orders shipped within Ontario.
How to Apply:
Important: Misrepresentation of eligibility can result in penalties from the CRA.
In short, eligible Status Card holders can receive tax relief by following the proper procedure and submitting required documentation.
Summary of i-Bead Inc.'s Privacy Policy:
i-Bead Inc.'s Privacy Policy outlines how they collect, use, and disclose personal information. They gather data directly from users (e.g., contact details, order info, payment info) and through tracking technologies (e.g., cookies). This data is used for order processing, marketing, security, and customer support. The company may share data with third-party vendors and partners for service fulfillment, marketing, and legal compliance. Users can access, correct, or delete their data, and opt-out of marketing communications. The policy also covers data security, retention, and international transfers.
By completing the checkout process, you (the customer) acknowledge that you have read, understood, and agreed to the Terms and Conditions outlined by i-Bead Inc. Furthermore, you agree that i-Bead Inc. shall not be held liable for any delays in shipping caused by factors beyond its control, including, but not limited to, disruptions due to COVID-19, adverse weather conditions, holiday seasons, natural disasters (Acts of God), strikes, or lock-outs.