Wholesale Conditions of Sale

Wholesale Requirements

  • You must be a retailer with a valid CRA Business Number (GST/HST number) and/or a Master Business License.

Terms of Payment

  • Prepaid orders are accepted by Visa, MasterCard, E-Transfers, and PayPal.
  • The account holder is responsible for all purchases made by additional buyers on the account.

Ordering

  • All orders must be placed through www.ibeadcanada.com. We can no longer accept orders placed by phone, email, or fax.
  • Prices are net F.O.B. Wahnapitae, Ontario.
  • First order minimum is $500.00. Subsequent orders require a minimum of $250.00.
  • A minimum yearly purchase of $2,000.00 must be maintained to keep your account active.

Shipping & Taxes

  • All applicable taxes and shipping charges will be added to your invoice.
  • Shipping charges are calculated box by box using Purolator, UPS, Canpar, Canada Post and/or FedEx.
  • We reserve the right to correct any pricing and/or shipping errors.

i-Bead Warehouse Parcel Pickup

  • All orders placed require a 24-hour processing period for pick-up.
  • Methods of payment accepted at the warehouse: Cash, Debit Card, Visa, MasterCard, E-Transfer, or PayPal.

i-Bead In-Store Orders

  • First order minimum is $500.00, and subsequent orders require a minimum of $250.00.
  • Please check HERE for store operating hours.
  • Methods of payment accepted: Cash, Debit Card, Visa, MasterCard, E-Transfer, or PayPal.

Returns

  • You must first call our Customer Service Desk and request an RMA (Return Merchandise Authorization) before shipping.
  • No returns or credit for special orders, clearance merchandise, special sale items, cut items, wearable items, or books and patterns.
  • All returned merchandise must be shipped via courier with a tracking number.
  • Returns for any reason except our error will be subject to a 20% restocking charge.
  • All merchandise must be returned in undamaged, unopened original packaging with a copy of the original invoice.
  • No returns will be accepted after 10 days of receiving your order.

Pricing

  • Wholesale customers receive a 30% discount off the regular retail price, which will be automatically applied at checkout.
  • We reserve the right to adjust prices when necessary without notice. Prices may vary due to market conditions, order quantities, product availability, and currency fluctuations.

Special Orders

  • All special orders must have a non-refundable deposit of 30% of the total value.
  • No cancellations or returns will be accepted on special orders.